How long does it take for my order to process?

• Flash Sale Items or Custom Items (Wigs or Hot Tools): 7-15 business days
• On hand Items: 1-2 business days

*If you are paying with any of our Buy Now, Pay Later options add 5 business days for payment processing, your order will begin processing AFTER we receive your payment!

*If you decide to pay with PayPal your payment will be processed ASAP and processing time will begin within 24 hours (Our fastest and most effective options for our customers)

How long will it take to receive my order? 

Shipping Depends on the Method you choose at checkout

USPS Priority Mail: 3-7 business days

USPS Express Mail: 1-3 business days

UPS Ground : 4-7 business days 

UPS 2nd Day Air: 2-4 business days

UPS 3 Day Air: 1-3 business days

*Please understand these are only estimates, depending on the carrier shipping times can be extended. 

Disclaimers:

• Bougie Brat Hair LLC ask for a photo of your ID to make sure YOU are the actual person making the purchase and this is not a fraudulent order.
• Bougie Brat Hair LLC is not responsible for time sensitive appointments or events.
• Once your order has been dropped off with the carrier and scanned in Bougie Brat Hair LLC is no longer responsible for the package.
• Bougie Brat Hair LLC is not responsible for lost, stolen, or undeliverable packages.
• Bougie Brat Hair LLC is not responsible for packages that have been "delivered".

Why haven't I Received a Tracking Number?

Tracking numbers are issued once your order is done processing. Once your order is done processing you will receive your tracking details via email or text message that you provided at checkout. (Please make sure all your contact information is correct to receive your tracking details).