NO REFUNDS.

NO EXCHANGES.

NO CANCELLATIONS.

BOUGIE BRAT HAIR DOES NOT CANCEL ORDERS UNDER ANY CIRCUMSTANCE. PLEASE REVIEW YOUR ORDER PRIOR TO CHECKING OUT.

IT IS AGAINST FEDERAL LAW TO RE-SELL USED HAIR, WHICH MEANS WE CANNOT ACCEPT ANY HAIR PRODUCTS THAT HAVE LEFT ITS ORIGINAL PACKAGING OR LOOK WORN OR ALTERED IN ANY SHAPE OR FORM. FOR THIS REASON, ALL SALES ARE FINAL

IF WE APPROVE A REFUND FOR ANY REASON, THAT REFUND WILL BE ISSUED IN THE FORM OF STORE CREDIT ONLY!! NO EXCEPTIONS

RETURNS:!! 

RETURNS ARE ONLY ACCEPTED WHEN YOU HAVE RECEIVED THE WRONG ITEMS.

IF YOU HAVE RECEIVED THE WRONG ITEM, EMAIL US PICTURES OF THE UNWORN ITEMS WITHIN 48 HOURS OF RECEIPT. AFTER WE CONFIRM A MISTAKE WAS MADE, WE’LL SEND YOU STEPS ON HOW TO RETURN YOUR ITEMS AND BEGIN THE EXCHANGE PROCESS.

PLEASE DO NOT SEND BACK ANYTHING TO US WITHOUT APPROVAL FROM BOUGIE BRAT HAIR. UPON APPROVAL WILL BE GRANTED A REFUND, ALL REFUNDS ARE SUBJECT TO 15% RESTOCKING FEE, NO EXCEPTIONS.

 ANY PACKAGES SENT TO US WITHOUT PRIOR APPROVAL WILL NOT BE RETURNED TO THE SENDER.