NO REFUNDS.

NO EXCHANGES.

NO CANCELLATIONS.

OUR ITEMS ARE IN HIGH DEMAND DUE TO HAVING AFFORDABLE PRICING AND THE BEST QUALITY. IF WE HAVE TO CANCEL AND REFUND YOUR ORDER YOU WILL BE CHARGED A 30% RESTOCKING FEE FROM YOUR REFUND AMOUNT.

IT IS AGAINST FEDERAL LAW TO RE-SELL USED HAIR, WHICH MEANS WE CANNOT ACCEPT ANY HAIR PRODUCTS THAT HAVE LEFT ITS ORIGINAL PACKAGING OR LOOK WORN OR ALTERED IN ANY SHAPE OR FORM. FOR THIS REASON, ALL SALES ARE FINAL

RETURNS:!! 

RETURNS ARE ONLY ACCEPTED WHEN YOU HAVE RECEIVED THE WRONG ITEMS.

IF YOU HAVE RECEIVED THE WRONG ITEM, EMAIL US PICTURES OF THE UNWORN ITEMS WITHIN 48 HOURS OF RECEIPT. AFTER WE CONFIRM A MISTAKE WAS MADE, WE’LL SEND YOU STEPS ON HOW TO RETURN YOUR ITEMS AND BEGIN THE EXCHANGE PROCESS.

PLEASE DO NOT SEND BACK ANYTHING TO US WITHOUT APPROVAL FROM BOUGIE BRAT HAIR. UPON APPROVAL YOU WILL RECEIVE THE NEXT STEPS ON HOW TO PROCESS YOUR RETURN.

 ANY PACKAGES SENT TO US WITHOUT PRIOR APPROVAL WILL NOT BE RETURNED TO THE SENDER.