Where is the store based?

 You can purchase your hair extensions at www.bougiebrathair.com 

If you are in the Baton Rouge Area you can stop by in store.

11748 South Harrell's Ferry Rd Suite F

Baton Rouge, La 70816

What is this store's return and exchange policy?

All sales are final!

No Returns or Exchanges offered.

If a refund is offered it is subject to a restocking and payment processing fee.

How long will it take to receive my order?

All items are on hand at our facility and orders take 1- 3 business days to process. Business days are (Mon-Fri)

Processing time does not include your shipping time.

Bougie Brat Hair offers 3 different shipping Methods

Standard Shipping: 3-7business days

Priority Shipping: 2-3 Business Days

Express Shipping; 1-2 business days

(Orders submitted after 3:00pm CST will be processed on the next business day)

*During any major sales or promotions processing time is 7-10 business days (MON-FRI).

All items are shipped via U.S. Postal Service.

 

  1. Once your order is dropped off with carrier we are no longer responsible for any delays the package may have due to the carrier. Please contact the carrier USPS for more information 1 (800) 275-8777

  2. Bougie Brat Hair is not responsible for any time sensitive appointments or events please order accordingly.

  3. All packages will be required to have a signed signature for delivery.

 

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OTHER QUESTIONS

What grade of hair do you sale?

100% Steamed Processed Human Hair it can last up to 2 years with the proper care!

We do not affiliate our hair by hair grades but by quality and how long our hair extensions can last.

Our Budget collection can last up to 6 months with the proper care and last up to 1 year if made into a wig.

 

Can I cancel or make changes to my order?

 No, changes or cancellations can be made to your order once it is placed,It goes through processing and then it is shipped, please double check your order before checking out. 


 

What happens if my order is returned to sender? 

 

If your order is returned to sender, you will be prompted to purchase a reship fee listed on our website. Bougie Brat Hair is not responsible for any shipment issues caused by USPS. If you choose not to purchase a reship fee, you will be issued a refund in the form of store credit.

Verify Your Purchase Form? 

 

Due to the recent amount of disputes we require all of our babes to verify their order with a valid state or school ID and provide their signature, if you wish to not provide this information and your order has started processing you will be required to provide your signature for your order to be shipped to you. If your order has not started processing you will be refunded in the amount of store credit, NO Exceptions.

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